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Processes and work formats

Operational barriers

Helps identify unnecessary approvals, unclear decisions, and work obstacles that slow people down every day.

2 categories · 10 questions · An employee, team lead, or manager of a small team whose work depends on internal approvals, work processes, handoffs between roles, and digital tools.

data stays in-country · answers are anonymized

When to launch

When to conduct this survey

The team complains that simple tasks take too much time. People are bogged down in bureaucracy, long approvals, and inconvenient tools. You want to find specific operational barriers that prevent working faster and reduce productivity.

What the survey shows

The survey breaks the topic down into dimensions — for each you can see what works and where growth points are hidden.

Approvals and decision rights

Shows where tasks slow down because the decision owner is unclear, there are unnecessary checks, approval is delayed, or the criteria are not transparent.

Tools, processes, and workarounds

Repeated entry, manual reconciliation, fragmented data, handoffs between roles, and informal ways of getting work done.

How it works

Example questions

Each question is a scale rating and an open-ended clarification: a person doesn’t just assign a score, but explains their answer in their own words.

  • In typical work tasks, it is clear to me who has the authority to make the final decision or approve the next step.

    Disagree Agree

    follow-up question

    In which typical tasks is it most often unclear who can make the final decision or approve the next step?

  • In typical work tasks, approvals do not repeat the same check or go through unnecessary levels without a clear reason.

    Disagree Agree

    follow-up question

    Please specify the part of the work where approvals most often repeat the same check or go through unnecessary levels.

  • In work tasks, it is usually clear to me how long to expect an approval decision to take and who to contact if the response is delayed.

    Disagree Agree

    follow-up question

    Where does a decision most often get stuck without a clear timeline or escalation rule?

Open clarifications are part of the cycle methodology: Behind every score, live context remains; from it, AI extracts reasons, not just averages.

Output

What kind of report you’ll get

The report will identify bottlenecks in processes: where decision rights are distributed inefficiently, which approvals delay work, and where employees have to invent workarounds due to broken tools or confusing regulations.

Not a single score, but a condition map and discovered growth points — on anonymized summaries. AI prepares options, the decision and responsibility remain with people. Next — to cycle steps.

report · Operational barriers

condition map

Approvals and decision rights Tools, processes, and workarounds

Growth point → action

growth point recommendation assignee measurement
Each growth point gets a recommendation, an owner, and a check on the next measurement.

Launch «Operational barriers» from a ready-made template

Take a ready-made methodology instead of building a survey from scratch, and bring it to discovered growth points and owners. In a demo, we’ll show the full cycle on your scenario.

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15 ready-made templates · local data storage